How to collect your mail

Posted 1 day ago

Never miss an online order to halls

Getting mail and parcels delivered while you’re living in halls is simple, but it’s essential to follow the correct steps to ensure your post doesn’t go missing. Here’s everything you need to know.

Addressing your post

Make sure your parcels and letters are addressed correctly, using the format below:

The City

[Full name, student ID number]
Freemen's Common Reception
161 Welford Road
Leicester
LE2 6BF

The Village

[Full name, student ID number]
John Foster Reception
15 Manor Road
Leicester
LE2 2LG

  • Always use your full name (not a nickname) so staff can find you on the system.
  • To make things even easier, include your room details and/or Student ID number after your name.
  • If the address is written incorrectly, your parcel could be left outside a building or misdelivered.

Collecting your mail

Once your post has been processed, you’ll get an email to your student account. The subject line will include a code, formatted like this:

'POST S0000' or 'POST XL0000'

Bring this code with you when you collect your item. Make sure you provide the full code, as the letter at the start tells staff where your item is stored.

Food deliveries

Please note that receptions cannot accept food deliveries. This includes takeaway orders and grocery deliveries. These must be addressed directly to your accommodation, and you’ll need to be in to receive them yourself, as receptions don’t have food storage facilities.

Easy right? Please head to your reception if you have any other questions 📦